Privacy policy

1. person responsible for data processing

IDS online GmbH
Aachener Straße 1053-1055
50858 Cologne
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represented by the Managing Director Mr. Michael Mollath, contact details as above

Phone: 0221-950141-80
Email: hello@ids.online
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You can find more details about us in our provider identification.

2. personal data, purposes of their processing and legal bases

As a rule, it is possible to use our website without having to provide personal data. The provision of personal data is voluntary.
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Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the identity of that natural person.
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The purpose of processing data is to operate this website with information about our range of services together with contact options and online application options.
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Personal data is only collected on our website if this is
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- necessary for the use of the website (legal basis: Art. 6 para. 1 p. 1 lit. a) and/ or Art. 6 para. 1 p. 1 lit. b) of the German Data Protection Regulation (DSGVO),

- in order to safeguard our interest in improving the user experience and maintaining the security of use (legal basis: Art. 6 para. 1 p. 1 lit. f) DSGVO),

- for the use of the services offered on the website as well as pre-contractual measures, in particular, for example, for form entries (legal basis: Art. 6 para. 1 p. 1 lit. a) and/ or Art. 6 para. 1 p. 1 lit. b) DSGVO) or

- for a contract conclusion and for the execution of the contract (legal basis: Art. 6 para. 1 p. 1 lit. a) and lit. b) DSGVO)
is necessary.

Further details on the processing of data can be found below under the corresponding headings:

3. access data/server log files

When you visit our website, the servers automatically save the information that your browser sends, so-called server log files. The information includes
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- name of the website accessed,
- file, date and time of access,
- notification of successful access,
- browser type and version,
- operating system of the user,
- referrer URL,
- provider.
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This data is not merged with other data sources. The information is used in accordance with Art. 6 para. 1 p. 1 lit. f) DSGVO exclusively for the analysis and maintenance of the technical operation of the servers and the network.

4. cookies

Our website stores cookies. Cookies are small files that enable specific information related to the device to be stored on the user's access device (PC, smartphone or similar). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, they serve to collect statistical data on website usage and to be able to analyze it for the purpose of improving the offer. The legal basis for this is Art. 6 para. 1 p. 1 lit. f) DSGVO.
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As a user, you can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it should be noted that the use and in particular the user comfort will be limited without cookies.
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You can manage many online ad cookies from companies via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.

5. contact via e-mail

If you send us inquiries by e-mail, the information you provide in the e-mail, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and for the case of follow-up questions pursuant to Art. 6 para. 1 sentence 1 lit. b) DSGVO. We never pass on this data without your consent. We will treat the data voluntarily provided by you as strictly confidential. We will store and use personal data voluntarily provided by you, i.e. to the extent necessary for further correspondence with you.

6. contact form

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and for the case of follow-up questions pursuant to Art. 6 para. 1 p. 1 lit. b) DSGVO. We do not pass on this data without your consent.

7. newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
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The processing of the data entered in the newsletter registration form is based exclusively on your consent in accordance with Art. 6 Para. 1 lit. a) DSGVO. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter or by e-mail to: hello@ids.online. The legality of the data processing operations already carried out remains unaffected by the revocation. After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves the implementation of our legal obligation both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

8. online portal dental manufacturer directory

On our website, you have the possibility to maintain and edit an entry for dental manufacturers that we have pre-filled with publicly viewable information, and to communicate with customers via this entry. If you would like to edit your entry, you will first be asked to register with us once and to enter a password. You will then have access to our protected partner area. For more information, please refer to our terms of use. We process the data you provide exclusively to keep your entry accessible on our website. Insofar as you have entered personal data in addition to the publicly viewable information about your company, your data will be collected, processed and used by the provider exclusively for the purposes arising from this contract for the performance of this contract in compliance with the statutory provisions of the Federal Data Protection Act and the General Data Protection Regulation. The legal basis is your consent pursuant to Art. 6 (1) p. 1 lit. a) DSGVO and the processing also serves the need to perform the contract pursuant to Art. 6 (1) p. 1 lit. b) DSGVO.

9. salesViewer®

If you have expressly and actively consented to this when accessing our website via our tracking tool, we use the SalesViewer service of the company SalesViewer GmbH, Nikolaistraße 2, 44866 Bochum, Germany, on our website. The transmission and processing of personal data takes place exclusively on servers in the European Union. The referrer, name, origin and industry of the visiting company, keyword, visitor behavior (e.g. subpages visited, visit time, visit duration) are processed by integrating a javascript-based code. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.
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Your consent to data processing can be revoked at any time with effect for the future by clicking on the following link www.salesviewer.com/opt-out or by unchecking the box for SalesViewer in the cookie settings. Please note that opting out will set a cookie. If you delete cookies from your end device, the opt-out cookie will also be deleted, so that a new opt-out is necessary.
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The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you actively gave when you accessed our website.

10. hotjar

We use Hotjar to better understand the needs of our users and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experiences (e.g., how much time they spend on which pages, which links they click, what users like and don't like, etc.) and enables us to build and maintain our Service based on user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices. This includes a device's IP address (processed during your session and stored in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language in which our website is displayed. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.
For more details, see the 'About Hotjar' section on the Hotjar support page.

11. recipients of personal data

Personal data is disclosed to the following categories of recipients:
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To our employees and to the hoster of our website. The hoster is Amazon AWS, South Dublin Data Center, Greenhills Road, Tymon North, Dublin, Ireland.
Furthermore, your personal data will never be disclosed to third parties without your express consent, for example in the context of the use of the online portal for manufacturers and here for the purpose of contacting interested customers, unless we are required to do so in accordance with Art. 6 para. 1 p. 1 lit. c) DSGVO legally obliged to do so or the data transfer is absolutely necessary for the execution of a contractual relationship according to Art. 6 para. 1 p. 1 lit. b) DSGVO.
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We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

12. duration of storage

We delete your personal data immediately after the purpose has been achieved. Thus, we store your data from your emails and the contact form until your request is fully processed and completed. After that, the information is usually deleted.
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We delete information from the dental manufacturer directory immediately after you have informed us that you no longer wish to maintain an entry with us.
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Otherwise, we will check on an annual basis whether the data stored by you can be deleted.
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Session cookies are automatically deleted by us after your website visit. Access data and server log files are deleted after one week. Please note that certain data is subject to retention obligations under commercial and tax law of at least six (§ 257 HGB) or ten (§147 AO) years.

13. rights of the data subjects

You are not required by law to provide your personal data. However, the provision may be necessary for the conclusion of a contract or for functions of the website. Therefore, if you do not provide it, a contract or a function on the website may not be offered.

There is no automated decision-making on the website, profiling does not take place.The rights of data subjects arise in particular from Articles 15 to 23 and Article 77 DSGVO and from §§ 32 to 37 Bundesdatenschutzgesetz (BDSG)-neu.

With regard to your personal data, you have the right to

- information, Art.15 DSGVO
- correction, Art. 16 DSGVO
- deletion, Art. 17 DSGVO
- restriction of processing, Art.18 DSGVO
- portability, Art. 20 DSGVO.

If you have given consent to the processing of personal data, you have the right of

- revocation, Art. 7 DSGVO

with effect for the future.
You also have the right to object to the processing of personal data

- objection, Art. 21 DSGVO

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1You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1 f) DSGVO (data processing on the basis of a balance of interests). If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

2. In individual cases, we process personal data for the purpose of direct marketing. If this is the case with you, you have the right to object at any time to the processing of data concerning you for the purpose of such advertising.

If you object to the processing for the purpose of direct advertising, we will no longer process your personal data for these purposes.

The objection can be made form-free and should preferably be directed to us, see above under 1.

If you believe that the processing of personal data concerning you violates data protection law, you always have the

- right to lodge a complaint

‍with thecompetent supervisory authority, cf. Art. 77 DSGVO. Without prejudice to any other administrative or judicial remedy, you have this right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
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The contact details of the data protection officers in the federal states, the supervisory authorities for the non-public sector, broadcasting, churches, in Europe and the rest of the world, and the Virtual Data Protection Office can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

The supervisory authority responsible for us is the State Commissioner for Data Protection of North Rhine-Westphalia, Kavalleriestraße 2-4, 40213 Düsseldorf, Germany.